Shipping & Delivery Policy

At MeraBazar.pk, we aim to deliver your orders safely and as quickly as possible across Pakistan. Please read the following Shipping & Delivery Policy to understand our delivery process and estimated delivery times.

1. Delivery Coverage

MeraBazar.pk delivers orders across Pakistan through trusted courier and delivery partners.

Delivery availability may depend on the customer's location and the service coverage of our courier partners.

2. Estimated Delivery Time

Orders are generally delivered within the following estimated timeframes:

• Same City: 2 to 3 working days

• Other Cities in Pakistan: 3 to 5 working days

Delivery times are estimates and may vary depending on the delivery location, courier operations, weather conditions, public holidays, unforeseen circumstances and other factors outside our reasonable control.

3. Order Processing

Orders are processed after they are successfully placed and confirmed.

Our team may contact customers by phone or other available communication methods to confirm order details before dispatch.

Orders are generally dispatched after confirmation.

Processing time may vary depending on order volume, product availability and other operational circumstances.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including their name, phone number, city and relevant address details.

MeraBazar.pk will not be responsible for delivery delays or failed deliveries caused by incorrect, incomplete or inaccurate information provided by the customer.

If an order cannot be delivered because the customer is unavailable or the provided information is incorrect, additional delivery arrangements or charges may apply where applicable.

5. Courier Delivery

Orders are delivered through third-party courier and logistics partners.

Once an order has been handed over to the courier, delivery timing may depend on the courier's operations and service availability.

Customers may be contacted by the courier for delivery coordination.

6. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.

These may include severe weather, public holidays, courier operational issues, high order volumes, remote delivery locations, road closures, natural events or other unforeseen circumstances.

In such cases, we will make reasonable efforts to assist the customer and coordinate with the relevant courier service.

7. Failed Delivery Attempts

If the courier attempts delivery and the customer is unavailable, the courier may make another delivery attempt or contact the customer for further instructions.

If an order is returned to MeraBazar.pk because the customer repeatedly remains unavailable, refuses delivery or provides incorrect delivery information, the customer may need to contact us to arrange any further delivery.

Additional shipping charges may apply for re-delivery where applicable.

8. Cash on Delivery

Where Cash on Delivery is available, customers are required to pay the full order amount to the courier at the time of delivery.

Customers should ensure that the order details and delivery information provided at checkout are accurate before placing the order.

9. Delivery Charges

Applicable delivery charges, if any, will be displayed or communicated to the customer before the order is confirmed.

Delivery charges may vary depending on the delivery location, order details and applicable courier rates.

10. Damaged or Incorrect Orders

If you receive a damaged, defective or incorrect product, please contact MeraBazar.pk as soon as possible after receiving your order.

We may request clear photos or a short video of the product and packaging to verify the issue.

For eligible cases, the matter will be handled according to our Return & Refund Policy.

11. Order Tracking

Where tracking information is available, customers may receive shipment or tracking details through the contact information provided with the order.

Tracking availability depends on the courier service used for the shipment.

12. Contact Us

If you have any questions about your delivery or order, please contact MeraBazar.pk through the contact details provided on our website.

Our customer support team will assist you with available delivery information and order-related concerns.

By placing an order through MeraBazar.pk, you acknowledge that you have read and understood this Shipping & Delivery Policy.