Privacy Policy

At MeraBazar.pk, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase from MeraBazar.pk.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

Your name
Phone number
Email address
Delivery address
Billing information
Order and purchase details
Information you provide when contacting our customer support
Technical information related to your use of our website

We only collect information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and improve our website.

2. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders
Confirm and manage your purchases
Contact you regarding your order
Provide customer support
Process returns, refunds and exchanges
Improve our website, products and customer experience
Prevent fraudulent or unauthorized activity
Maintain the security and proper operation of our website
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted and applicable

3. Payment Information

Payments may be processed through third-party payment providers or financial institutions.

MeraBazar.pk does not unnecessarily store sensitive payment information such as complete card details on its own systems. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

MeraBazar.pk may use cookies and similar technologies to help operate and improve our website.

Cookies may be used to:

Remember certain website preferences
Understand how visitors use our website
Improve website functionality
Measure advertising and marketing performance
Provide relevant advertising where applicable
Help protect our website from fraudulent or unauthorized activity

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Advertising and Analytics

We may use third-party advertising and analytics services, including platforms such as Google and Meta, to understand website activity, measure advertising performance, and show relevant advertisements.

These services may use cookies, pixels, tags or similar technologies to collect information about interactions with our website.

The information collected by these third-party services is handled according to their respective privacy policies and terms.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business and provide services to you.

This may include:

Courier and delivery companies
Payment and financial service providers
Website and technology service providers
Customer support and communication services
Advertising and analytics service providers
Government authorities or other parties where required by applicable law

We only share information that is reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links or references to third-party websites or services.

MeraBazar.pk is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

9. Children's Privacy

MeraBazar.pk does not knowingly collect personal information from children in situations where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

10. Your Privacy Choices

You may contact us regarding the personal information we hold about you, including requests to access, update or correct your information where applicable.

You may also choose not to receive certain promotional communications by following the available unsubscribe instructions or contacting our customer support.

Please note that we may still need to send essential communications related to your orders, purchases, account or services.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable requirements.

Any updated version will be published on this page with the revised policy.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact MeraBazar.pk through the contact details provided on our website.

By using MeraBazar.pk or placing an order through our website, you acknowledge that you have read and understood this Privacy Policy.